contact@reseller.org

Terms of Service

Terms and conditions for using the service of REseller.org

 
1. Preamble
The Convention on the “Terms and Conditions of Reseller.org services” (hereinafter “the Convention”), establishes the conditions under which any person may visit or access Reseller.org site (hereinafter “Site”) or may use in any way Reseller.org services (hereinafter “Service”), and has a value of agreements concluded between Reseller.org (hereinafter referred to as “supplier”), in its capacity as owner and administrator of the site and the service provider and any person who visits or access this site or who want to use in any way or actually use the service (hereinafter “user”).

2. Content publishing policy
Is prohibited the publication on the content provider’s servers or references (links) to such content that: (i) violate or prejudice in any way intellectual property rights or other rights of others; (ii) they are obscene or pornographic or violent nature; (iii) defamatory or libelous contained; (iv) contained racist or discriminatory; (v) contains viruses, trojan horses and something like that; (vi) contain pirated software or software pirate for those who practice or any similar activities.

3. IRC
It is forbidden to use IRC (Internet Relay Chat) or IRC robots on provider servers, or hosting on provider servers any file that relates to IRC or any similar files.

4. E-mail
The practice of sending unsolicited email (also known as spam or UCE) by users using the service or email address managed by another system that contains references to site users if the site is hosted on Reseller.org servers.

5. Illegal activities
It is prohibited the use in any way of Reseller.org system, site or service to conduct any illegal activities or related illegal activities, including without limitation to run in other systems, credit card fraud, theft , threats or violence, and any attempt to undermine or damage the property of a server or a user of Reseller.org.
Users assume the obligation not to introduce any viruses on the site or in Reseller.org system and to refrain from any actions such as “flooding”, “spamming”, “mailbombing” or “crashing”, and and from sending unsolicited messages to any other user.
It also forbidden the use by users of any device or software or any other means which may lead to modifying the site or service or in any way hindering or disturbing their operations.
Users assume the obligation not to use the information or facilities of site or service for any purpose contrary to the interests of the supplier or other users, and not accessible without the express authorization of the provider or in other ways not intended by the supplier database used for the service.
Violations of these provisions, Provider reserves the right to suspend / close the accounts of those who are guilty of conducting illegal activities.
Also supplier may proceed to delete all the data on the server in such situations can refuse the recall rates for the period in which the service has not been provided because the account was suspended / closed for performing illegal activities.
The supplier has the right to retain money received from the user as a penalty for breach of this Agreement.

6. Information and materials
In all cases when used in any manner or post information or materials on their sites, users assume the obligation not to prejudice in any way the copyrights that a third party could invoke related to materials and that information.
Users are solely responsible for the materials and information posted on their sites or opinions of any kind expressed in any areas of their sites. Users understand and accept that in any way breach the preceding provisions shall not engage in any way the supplier, but only the responsibility of users.

7. Hostname and IP address
The supplier is and will remain the sole owner of all the IP addresses of the supplier network.
Users may not modify TCP/IP configuration or use configurations that have not been allocated to users by the supplier.
Provider reserves the right to change the IP addresses assigned to users during updating the network, providing security or any service network migration.

8. Payment of tariffs for services rendered
All and any tariffs (taxes) mentioned in the Convention or in any other documents relating to this are expressed in Euro (€), following the payment shall be made in lei at the official rate RON / EURO established by the National Bank of Romania in the billing date.

9. Value added tax
Prices (taxes) mentioned in the Convention or in any documents about this does not include VAT afferent.

10. Proforma invoices
After issuing proforma invoices by the provider, users can get these bills by accessing the billing system of Reseller.org

11. Payment methods of tariffs for the service
User accounts for the payment to the supplier tariffs (taxes) for the service is made by check or money order to be set and only activated when the check will be received by the supplier or when the user will fax or e-mail proof of submission of the payment order.
In all cases, the supplier has the right to determine in its sole discretion, whenever deemed necessary, as setting and enabled user accounts will be made only when the supplier will charge the amount corresponding charge or bank account provider will be credited with this amount, the operation is confirmed by the bank providing its.

12. Payment terms
Depending on the regularity with which orders are placed, users have access to different terms of payment.
For new orders, the payment deadline is 15 days. If this period expires and the user has not paid the order made, then they will take measures against the art. 14 of this Agreement.
Any payment that does not involve a new command (in: hosting packages, .ro domain renewal, etc.), due invoices from supplier is 30 days.
Exceeding this limit give providers the right to apply sanctions stipulated in art. 14 of this Agreement.

13. Payment in advance
The supplier will provide the possibility to users to pay in advance for a minimum of one month and maximum 24 months.
If the user will pay the service in advance for several months, the supplier undertakes to provide services to users throughout the prepaid by the user.
User has no right to demand money back for payments in advance.

14. Account Suspension for non-payment of the tariffs
User accounts that have not paid fees for services within the period stipulated by the Agreement shall be suspended until receipt of payment or until the date of payment, as noted in the article regarding the method of payment of charges.
Reactivation of the accounts can be made either by the payment confirmation by sending proof of payment or after payment under the conditions described in the section “Payment method rates for services”.
As a result of Account suspension, Supplier shall automatically generate a user page that will contain listings with Provider logo and contact details of its.
The notice shall state the reasons for which the account was suspended and payment that user has to clear.
The Supplier shall provide contact information so the user can contact the supplier for any reason.
By posting this ad provider is not intended to promote through user website. The supplier uses this ad to inform the user that it has not fulfilled obligations relating to the payment.
On User Account suspension for non-payment, the Supplier shall proceed and relieve any existing data on Provider servers, in its sole discretion. The provider has no obligation to the users in order to keep users data which has not properly fulfilled its obligations to Provider.
The provider also has the right to keep data on the server for a period of 30 days of account suspension but the Provider is not obliged to keep such data.

15. Reopening accounts
The supplier may reopen accounts closed for nonpayment of tariffs only after full payment to all amounts owed by users, including charges for the reopening of the accounts and the reopening of the accounts will be made by the supplier in its sole discretion, according to its own assessment, only if the supplier will appreciate that there is no risk of non-payment of tariffs.

16. .RO Domains
The user who wishes to register a .RO domain will do this by clicking the link http://www.Reseller.org/reseller-domenii
From the time of application to register a .RO domain, the user is required to pay before it is recorded by the Supplier.
Once requested and paid for by the user, provider will automatically register the requested domain by the user.
If the user does not pay the .RO domain immediately upon request, Reseller.org can not be held liable for not registering the domain.
Reseller.org is not obliged to justify in any manner or to any extent, the decision to cancel the registration of .RO domain.

17. Non .RO Domains
Extension of domains with different extension besides .RO extension will be made after payment confirmation. Supplier shall issue an invoice, following the user to pay for them.
If by the due date of the invoice, the user has not paid the required charges, Supplier shall not proceed with registration or renewal of domain / domains required.

18. Rates for support services on request
The supplier will provide users at the written request of their support services and administration (ie any services provided to users outside those relating strictly to the hosting accounts), as follows: (i) 1 hour – 30 € / hour; (ii) 2 hours – 25 € / hour; (iii) 3 hours – 20 € / hour; (iv) any period longer than 3 hours – € 20 / hour. These prices are not negotiable.

19. Returning charges
Returning to users of tariffs (taxes) paid by them for the service is properly only a month full, and only if that user has requested this in writing to the supplier, at least 24 hours before the beginning of that calendar month. In all cases, the prices (tariffs) for setup fees or domain registration website will not be returned by the supplier.
If users request the return of fees paid for services used or would be used, the Supplier will return commensurate with the services rendered until the request, if necessary. The Supplier shall retain the necessary funding to cover bank fees related to the transactions.

20. Damages
User declares that understands and agrees that in any situation where the user will claim damages from any supplier, the total amount of damages requested by the user for whatever reason that might be paid by the supplier shall not exceed in any way and in any event the total amount of tariffs (taxes) paid by the user to the supplier.

21. Uptime guarantee
99.9% uptime guarantee (guarantee operation) refers only to the network, and does not apply to existing services and applications servers or servers.

22. Disclaimer
Provider will not be responsible under any circumstances for downtime of the servers through users actions or fluctuations in Internet consistency.

23. The correct use of resources
Sites that are within limits further transfer contract remains subject to the review if they use more than 15% of all system resources (processor & memory – applies to virtual hosting accounts).

24. Domains transfer
Transferring a domain is not the responsibility of the supplier and the user will be not refund any amounts paid as taxes if the user domains were not transferred.

25. Domains parking
The price for parking a domain on a client account is 5 €, and is charged only once.
In any case the fee will not be returned to users. This feature applies to accounts parking domains free of charge, or if users intend to park more domains than the type of account held.

26. Virtual domains (Addon domains)
The tariff for each additional domain (virtual) leading to a subdirectory in the home directory is 3 € / month. This feature applies for accounts that do not have the option of adding additional domains for free or if users intend to add more additional domains than allowed.

27. User Services
All services such as backup (save data) or control panel is only provided by supplier courtesy to users, without it towards users have accepted any liability of any kind in this regard. The user declares that it is aware of this and understands and accepts that it is solely responsible for making their own site data backup.
The provider is not responsible in any way for hosted data loss due to user action or because of errors in applications that are not associated with the service. For example, the control panel is not associated with the service and is provided by the supplier, developed and offered by cpanel.net.

28. Terms of Service
The provider assumes no responsibility for any consequences resulting from the use or service of data and information provided by the site in any way and the user declares that understands and accepts this.

29. Right to refuse to provide service
Provider reserves the right to refuse providing service to any person under the discretionary appreciation of the provider and for any reason without being required to justify or motivate this.

30. Termination of service
The supplier has the right to ban immediately, without notice and without any further formality access to the site or service to any user access to any person who violates or in any way the terms of this Convention. In this case, the supplier is entitled to immediately cease providing services to persons mentioned. The exclusive choice of supplier in case of breach in any way any of the clauses of this Convention supplier may use the above-mentioned measures, or may send that person a warning or may temporarily restrict the access to any facility site or service.

31. Disclaimer
The user understands and accepts that the services contracted through this website are provided under an “as is”, “as available”.
If the services are inaccessible or inoperable for certain reasons, including but not limited to errors in the system, malfunction of equipment used by the provider, or any other causes which are outside the suppliers control, the user exempt the Supplier of any liability. In this respect, the Supplier shall not be liable for any direct or indirect damage or injury to the user or to third parties.

32. Notifications and Announcements
Reseller.org reserves the right to send notices and ads on services from third parties when they are in users benefit.

33. Convention Change
The supplier has the right to change without any notice or any other formality any provision of the Convention. Any change is accepted by site users through the simple use of any facility provided by site or service or accessing the site or account, occurring any time after the operation change and not accept any changes attract obligation to the user to stop accessing the website or account or use the service in any manner.

34. The information note on personal data protection
According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, modified and supplemented and the Law. 506/2004 concerning the processing of personal data and privacy in the electronic communications sector, Reseller.org will manage safely and only for specified purposes, the personal data you provide about yourself to inform you that the personal data we provide are processed for advertising, marketing and advertising, electronic communications services and web hosting services.
At your option, you provide some of your personal information to create a valid account and benefit from services offered through the site www.Reseller.org by Reseller.org
Data are recorded for use by Reseller.org and are only the following recipients: the persons concerned, the operator counterparties.
According to Law no. 677/2001, clients have the right to access, modify the data right, the right not to be subjected to an individual decision and the right to go to court. Also you have the right to oppose the processing of your personal data and request deletion. You agree that deletion of your personal data will be followed by deleting your account in the system and the inability to benefit from the services offered by Reseller.org
To exercise these rights, you can make a request in writing to your requirement then you send it by e-mail at contact (at) reseller.org

If some of your information is incorrect, please let us know as soon as possible.